Shipping Policy

Interactaball Shipping Policy

Effective Date: 1/1/2024

Thank you for choosing Interactaball! We aim to provide a seamless shopping experience for our customers. Please review our Shipping Policy for details regarding shipping methods, delivery times, and associated costs.

1. Order Processing:

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase.

  • Processing Time: Orders are typically processed within 5 business days. Please note that processing time may vary during peak seasons.

2. Shipping Methods:

  • Standard Shipping: We offer standard shipping options with estimated delivery times of 10 to 14 business days.

3. Shipping Costs:

  • Standard Shipping: Standard shipping costs are calculated based on the weight of your order and your location. The exact shipping cost will be displayed during the checkout process.


4. Tracking Information:

  • Tracking Number: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery.

5. International Shipping:

  • International Orders: We offer international shipping options. Shipping costs and delivery times for international orders vary based on location and shipping method selected during checkout.

  • Customs and Duties: International customers are responsible for any customs duties or taxes imposed by their respective countries.

6. Shipping Delays:

  • Unforeseen Circumstances: In rare cases, unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. We appreciate your understanding in such situations.

7. Order Issues:

  • Lost or Stolen Packages: If your package is lost or stolen, please contact our customer support for assistance.

8. Returns Due to Shipping Issues:

  • Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of receiving the order for a resolution.

By placing an order with Interactaball, you agree to comply with our Shipping Policy.